One Public Sector Scotland 2016: Achieving Public Services Excellence



Thu 4th Feb 2016

Edinburgh, Edinburgh Corn Exchange

Mackay Hannah 

CSPP members are eligible for a 10% discount for this conference. To acquire a discount code, please contact Ewan Robertson at ewan@cspp.org.uk. 

For full conference information and booking, click here

The One Public Sector Scotland conference will feature a variety of plenary speakers as well as exhibitors and an innovation clinic area running in parallel. It will also facilitate networking between all parts of the Scottish public sector to enable the sharing of best practice and innovation across service delivery areas.

Led by the Deputy First Minister, the core themes are ‘Drivers of Innovation’ and ‘Promoting a Culture of Excellence’ and the day will see delegates from the public, private and third sectors.

In examining the drivers of innovation in the delivery of public services, this conference will explore how the consumer is changing and the impact that has on the demands they make on public services. Those demands also impact on how services are delivered against the reductions in public spending. What skills are now required of public sector workers to meet those demands with limited resources? What are the strategic challenges of public sector transformation? What should public service excellence look like and how should that be delivered?

This conference will examine the opportunities that the public sector has to harness excellence:

  • what are the opportunities for the public sector to enhance service delivery through digital technology?
  • how can public sector consumers help drive services to excellence; or indeed, can they? 
  • how can the public sector break out of silos and embrace cross boundary working?

This conference is an outstanding opportunity for everyone interested in Scotland delivering world class public services.  Join Scotland’s public sector and its partners in discussing how we shape and deliver first class public services for Scotland. 

Keynote speakers

John Swinney MSP

Deputy First Minister and Cabinet Secretary for Finance, Constitution & Economy, Scottish Government

Dame Sue Bruce DBE

former Chief Executive, City of Edinburgh Council

WHEN
February 04, 2016 at 9am - 12:30pm
WHERE
Edinburgh Corn Exchange

Will you come?

       
Centre for Scottish Public Policy
c/o Digby Brown LLP
160 Causewayside
Causewayside House
Edinburgh EH9 1PR
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